Research has shown that when players make a decision on how much money they have available before they start playing, gambling problems are greatly reduced.
A Deposit Limit enables you to set a limit on the amount of money you deposit into your account on a daily, weekly or monthly basis and you can change your limit whenever you choose to.
You can access Deposit Limit functionality from ‘My Account’ (at any time), in the Cashier whenever you are making a deposit, and within the Registration process making it even easier for new players to start their gambling experience with Gala Bingo as safely as possible.
To help you set limits that are right for you, you could refer to your Budget Calculator and/or your Time and Money Diary if you are using them.
SETTING DEPOSIT LIMITS
This facility - available through the 'My Account' section, in the 'Cashier or when registering an account enables customers to limit the amount of money that they are able to deposit into their account on a daily, weekly and/or monthly basis.
These amounts may be revised downwards at any time. Any request to increase your limit will need to be reconfirmed following a 24 hour “cool off” period. A pop up will be presented upon log-in asking you to confirm the request for a higher limit. This can also be confirmed within the My Account section of the website.
Please note that setting new limits for the first time will not take any previous deposits into account when calculating whether you can deposit. For example, if you deposit £20 then set a daily deposit limit of £10, you will be able to deposit £10 immediately afterwards should you choose to do so.
To give you even more peace of mind, we will let you know immediately should you try to set a limit incompatible with a previously set limit. Deposit Limits will be set to the calendar day/week/month so for example you can deposit at 11:59 pm (GMT) and again a minute after midnight if requested. Our Customer Service staff will be happy to provide any further information required but are unable to override limits set by customers.